Events Calendar

Strategic Customer Care Series

Date: May 10, 2018 Time: 8:30 AM - 12:00 PM

Event Description

Attendees: Customer service, technical staff, sales engineers and inside sales reps looking to polish their skills and increase revenue opportunites

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Participants will walk away knowing how to:

  • Define the top 5 expectations of internal and external customers
  • Strategically identify areas for up-selling and cross-selling to current and new customers
  • Learn effective communication skills to lower barriers, create win-win solutions and build trust with customers
  • Discover ways to fix both the problem and the upset customer while still maintaining confidence and self-esteem


Event Location

Corporate Strategies & Solutions, Inc.
55 Shuman Boulevard, Suite #175
Naperville, IL 60563
Date/Time Information

Thursday, May 3, 10, 17 & 24 | 8:30am - 12:00pm
Contact Information
Lindsay Goetting
Fees/Admission

TAKE ADVANTAGE THROUGH APRIL 15

Early Enrollment Incentives

 

   Participants     EARLY BIRD RATE       SAVINGS

 

1 Attendee            $3,250               -$750 

2 Attendees          $6,000               -$2,000 

3 Attendees          $7,500               -$4,500 

>3 Attendees $1,750 each additional

 

Enrollment after 4/15 is $4,000 per attendee
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